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Limits and rules

Each row links to the page where the rule matters. Names that must be unique are unique within their workspace unless the row says otherwise.

What Rule Page
Password At least 12 characters, with one uppercase letter, one lowercase letter, one digit and one special character (punctuation or a symbol). Sign in
New password Must differ from the current one. Changing it signs out all other sessions. Set up your account
Invitation link Valid for 7 days, works once. Sign in
Password reset link Valid for 30 minutes, works once. Sign in
Wrong passwords The wait before the next try grows with each one, up to 15 minutes. Accounts are not locked. Sign in
Sign-in requests 10 per minute from one network address (sign-in, code check, resend). Forgot password, reset and account setup: 5 per minute. Troubleshooting
Verification code 6 digits. An email code is valid for 5 minutes. Sign in
Wrong verification codes 5 end the attempt; sign in again. Sign in
Resend code Once per minute, until 10 minutes after the password step. Sign in
Recovery codes 10 codes, format xxxx-xxxx, each usable once. Setting up the authenticator again replaces them. Set up your account
Remember this device 30 days per browser. Set up your account
First name, Last name Required, 1 to 255 characters. Set up your account
Email Cannot be changed on the Profile. Set up your account
Language English or Nederlands. Set up your account
Color scheme Light or Dark. Set up your account
Two-factor banner Remind me later hides it for 7 days in that browser. Find your way around
What Rule Page
Require MFA Off by default. Set the security policy
Allowed MFA methods Email OTP and Authenticator app, both allowed by default. At least one must be allowed while MFA is required. Set the security policy
Idle timeout 1, 2, 4, 8 or 24 hours. Default 2 hours. Set the security policy
Maximum session duration 4, 8 or 24 hours, 3 days or 7 days. Default 24 hours. Set the security policy
Idle timeout and session duration The idle timeout cannot be longer than the maximum session duration. Set the security policy
Several organizations A user who belongs to several organizations gets the strictest policy: MFA if any of them requires it, only the methods all of them allow, and the shortest timeouts. Sign in
What Rule Page
Organization time zone Default Europe/Amsterdam. Set the time zone
Workspace time zone Same as organization (default) or its own. Manage workspaces
What Rule Page
Organization role Administrator or Member. Roles and permissions
Workspace role Viewer, Operator, Manager or Admin, per workspace. Roles and permissions
User First name and last name 1 to 255 characters; at least one workspace. The email address cannot be changed later. Invite and manage users
Resend invite Only while the user is Invited. Invite and manage users
Workspace name 1 to 255 characters. Manage workspaces
Workspace slug 1 to 100 characters: lowercase letters, digits and hyphens. Generated from the name, unique in the organization, cannot be changed. Manage workspaces
Delete a workspace Only when it is Disabled. Deletes all its data. Manage workspaces
What Rule Page
Approve a pending router A workspace must be chosen. Manage routers
Reassign a router Temporarily unlinks all its devices. Manage routers
What Rule Page
Client name 1 to 255 characters. Manage API clients
Secret lifetime 1 month, 3 months, 6 months, 1 year, 2 years or Unlimited. Default 1 year. Manage API clients
Secrets per client At most 2. A secret is shown once, when it is created. Manage API clients
Rate limit 100 requests per minute per client. Manage API clients
Access token Valid for 1 hour. Manage API clients
What Rule Page
Tag name 1 to 16 characters, lowercase, no spaces. Unique. Manage tags
Display name Optional, up to 50 characters. Manage tags
Color A hex color, #RRGGBB. Manage tags
Delete a tag Not while locations or metrics use it. Manage tags
What Rule Page
Location name 1 to 255 characters. Unique. Create a location
Address line 1 Required, up to 255 characters. Address line 2 is optional, up to 255. Create a location
City Required, up to 255 characters. Written in capitals. Create a location
Country Chosen from the list. Create a location
Tag Required. Create a location
Delete a location Not while devices are connected. Deletion is permanent. Edit or delete a location
What Rule Page
Required fields Device name, Type, Serial number, Location and MAC address. Create a device
Device name 1 to 255 characters, without < or >. Unique. Create a device
Serial number 1 to 255 characters. Unique per device type. Create a device
MAC address Six pairs of hexadecimal digits separated by colons, AA:BB:CC:DD:EE:FF. Unique. Create a device
Changing the MAC address Only while the device is offline or disabled. Edit a device
States Active, Maintenance mode or Disabled. Change a device’s state
Delete a device Only when it is Disabled. Deletion is permanent. Delete a device
Remote access Operator role or higher, and the device online. Open remote access
Remote sessions 10 new sessions per minute and 100 per hour per user. A session expires after 60 minutes (the dialog counts down); select Reconnect to continue. Open remote access
What Rule Page
Bactosense Measurement interval 30 to 300 minutes, in 30-minute steps. Bactosense
Bactosense web interface Password Digits only. Set username and password together, or leave both empty. Bactosense
AquaScat channels 1 measurement channel and 2 analog channels. Sigrist AquaScat 2
Sicon channels 8 measurement channels and 3 math channels. Web access code default 0. Sigrist Sicon / AquaMaster
FlowControl flows 1 to 4 flows, each with a tag of 1 to 16 characters, lowercase, no spaces. Only one FlowControl per location, and one per router, can use flow switching. Cytometa FlowControl
FlowControl schedule Up to 16 steps. Step durations in multiples of 15 minutes, at least 15; at least 30 with Measure; at least 60 with Prime or Clean. Cytometa FlowControl
FlowControl settle time 0 to 30 minutes, and shorter than the shortest schedule step; 0 turns it off. Cytometa FlowControl
FlowControl cycle The steps must add up to 15, 30, 60, 120, 180, 240, 360, 480, 720 or 1440 minutes. The cycle starts at midnight UTC. Cytometa FlowControl
FlowControl flow regulation Analog start (4 mA) 0 to 2400; Analog end (20 mA) 600 to 3000 and greater than the start; Target flow 0 to 3000; PWM frequency 1 to 20000; duty cycles 0 to 100, maximum at least the minimum. Cytometa FlowControl
FlowControl analog sensors Up to 4, on channels 1 to 4. Channel 1 is reserved for the flow regulation sensor when flow regulation is on. Cytometa FlowControl
What Rule Page
Period presets Last hour, Last 6 hours, Last day, Last 7 days, Last 30 days, Last 90 days, Last 365 days, or a custom period. Plot metrics
Live updates For periods up to 6 hours; the chart refreshes every 10 seconds. Plot metrics
Min/max bands Periods longer than 6 hours (drawn from averaged data). Plot metrics
View name 1 to 100 characters, without < or >. Unique among your own views, and among the shared views of the workspace. Save and share a view
View Description Optional, up to 500 characters. Save and share a view
Share with workspace Managers and Admins. Save and share a view
Export metrics An .xlsx file. No limit on the period; stops at 1,000,000 rows with the row Export truncated. Times are in your browser’s time zone, named in the column header; UTC when the export is requested without one, as through the REST API. Raw values for periods up to 6 hours within the last 7 days, 1-minute averages up to 7 days, 15-minute averages beyond. Export metric data
Metric ID 1 to 8 characters: lowercase letters, digits and underscores. Unique; IDs of the metric catalog are reserved. Add and edit metrics
Metric Name 1 to 100 characters. Add and edit metrics
Unit Up to 20 characters. Add and edit metrics
Decimals 0 to 6. Add and edit metrics
Remove a metric Custom metrics only. Add and edit metrics
What Rule Page
Sample list 100 samples per page. Review samples
FCS file Up to 50 MB. A larger file is not processed, and its sample shows no results. Flow Cytometry
FCS download Up to 100 files per download (one page of the list). Export results and FCS files
Export results The whole selected period, as .xlsx; stops at 1,000,000 rows. Export results and FCS files
Gate name Up to 80 characters. Unique. Edit a gate
Gate polygon 3 to 1000 vertices. Dragging snaps to 0.1; typed values take two decimals. Edit a gate
Gate preview The 6 most recent samples of the series. Edit a gate
Play through samples 1 sample per second. Review samples
Apply a gate to history Up to one year back, and not before the series’ first sample. Hand-gated samples are left alone. Apply a gate to history
Regate requests Lists the last 90 days. Follow regate progress
Archive a gate Not while a series follows it. Manage the gate library
What Rule Page
Alarm name Required, up to 255 characters. Unique. Create an alarm
Conditions At least one. Create an alarm
Operator >, <, >=, <=, = or !=. Create an alarm
Consecutive values 1 to 10. Default 1. Create an alarm
Correlation window ±1 to 30 minutes. Default 5. For every condition after the first. Create an alarm
Evaluation About once a minute. Readings older than 15 minutes are not evaluated. How alarms work
Stale An alarm that stays alerting for 24 hours without new data is closed as Stale. How alarms work
Suppress for 30 minutes, or 1, 2, 4, 8 or 24 hours. Only an Alerting entry; Operators and higher. Suppress an alarm
Email notifications 14 notification types. All start unsubscribed. Choose email notifications
Repeated cartridge and service notifications The same type does not repeat for the same device within 24 hours, whatever the device reports. Device online, Device offline and alarm notifications are not affected. Notifications
Inbox 20 notifications per page. Notifications
What Rule Page
Columns 1, 2 or 3. Customize the dashboard
Layout Stored per browser and per workspace. Customize the dashboard
Latest Metrics, Latest Samples The last 24 hours. Dashboard